The KEYS Network offers a new way to support you and your family. It supports organisations and families to come together to give you a better experience. Families and workers tell us the system is difficult to navigate and can sometimes cause frustration. A networked service system makes it easier for people to identify services to get you the right support at the right time. This means that fewer people and families will fall through the gaps and end up in crisis.

At the heart of this model, is the belief that we can deliver better services for families if we collaborate and coordinate our efforts. In everything we do, from how we welcome you and your family, to our referral processes, to how we support your family to meet your goals. If we are easy to find and act as a network, you will feel supported and cared for by the service system and the community. When service providers work together, the potential to deliver a better service is within our reach. 

Who are we?

The KEYS Network is led by a multiagency group known as Western Sydney Service Delivery Reform (SDR). The group includes:

  • Western Sydney Primary Health Network / WentWest
  • NSW Department of Communities and Justice (DCJ)
  • Sydney Children’s Hospitals Network (SCHN)
  • Western Sydney Local Health District (WSLHD)
  • Mt Druitt Police Area Command
  • Aboriginal Housing Office (AHO)
  • Department of Education (DoE)